Please review our refund policy. Should you require assistance in relation to payment or refunds please contact us immediately.
We're committed to ensuring that you are satisfied with your experience and offers a satisfaction guarantee on all our products. If you are not fully satisfied with a product you've received, you can contact us 3 days after the delivery date to resolve the issue.
Contact us via email on firstname.lastname@example.org or phone (07) 3886 4783 | 0422 515 919 and we'll respond within 24-hours.
Please inspect all orders as soon as you get delivery. If a product appears to be defective or damaged contact us immediately so we can rectify the issue.
If you have made a payment in excess of the amount due to Just Click Print, “overpayment” is deemed to have occurred.
Overpayments will be reimbursed by Just Click Print on receipt of cleared funds. Please contact the accounts department via email at email@example.com to arrange for the monies overpaid to be refunded to you.
If you have inadvertently paid an invoice twice a “double payment” is deemed to have occurred.
Double payments will be reimbursed by Just Click Print on receipt of cleared funds. Please contact the accounts department by email at firstname.lastname@example.org to arrange for the monies overpaid to be refunded to you.
Refunds back to the same account
All refunds made to customers can only be made back into the account from where the money came.
For instance, a double payment made by Credit Card will be reimbursed by the accounts department with a refund back to the same Credit Card. EFT Fund Transfers will be made within 48 hours.
Shopping on www.justclickprint.com.au
As an online store, we process purchases made online within 24 hours. Should you decide to cancel your order a 15% service fee will be charged to the value of the invoiced amount. Please note that this refund can only be made prior to the approval of artwork and we’ll process the refund once the monies reflect in our account.